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Right of withdrawal

Withdraw from the contract

Bought from Gourmet Hub and changed your mind? You can withdraw within 14 days of receiving the products, without giving us a reason. No account needed: fill in the form and confirm.

Always availableNo account needed

Before you start

  • Have your order number at hand: it is in the confirmation email.
  • You have 14 days from receiving the products (from the last parcel, if the order arrived in several deliveries).
  • For some food products withdrawal is not possible: perishable products such as fresh eggs, and sealed products opened after delivery, such as a vacuum-packed cured meat or cheese. You can always cancel the future deliveries of an egg subscription.

How returns and refunds work

  1. Your details
  2. Confirm

Step 1 of 2

Withdrawal details

We need them to identify the order and to send you the acknowledgment of receipt.

You find it in the order confirmation email.

This is where you receive the acknowledgment of receipt.

Only if you prefer to be contacted by phone.

List them if you are withdrawing from only part of the order. Leave empty to withdraw from the whole order.

What happens next

  • You immediately get a reference number and, by email, the acknowledgment of receipt.
  • We contact you with instructions for returning the products.
  • We refund you using the same means of payment you used for the purchase.